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13 April 2026

Carolin Kleinert from Footprint: How Web-Based Technology is Revolutionizing Shoe Retail

About this episode

We've all been there: shoes ordered online don't fit and have to be returned. A problem that's not just frustrating, but also has significant environmental impact. Carolin Kleinert, CBO and founder of Footprint Technologies, has taken on exactly this challenge.

The Problem with Online Shoe Shopping

Online shoe retail is booming, yet return rates remain shockingly high. Shoes that don't fit cause customer frustration and burden the environment through unnecessary shipping and packaging waste. This is where Footprint Technologies comes in with their innovative web-based technology.

The Solution: Perfect-Fitting Shoes Through Technology

Footprint has developed technology that ensures ordered shoes actually fit. Their web-based solution revolutionizes the selection process and significantly reduces the number of returns. Particularly in children's shoes, where foot sizes change rapidly, this innovation offers enormous value.

Founding Story and Idea Development

Carolin's interest in entrepreneurship developed over time, and the ideation process for Footprint emerged from recognizing a massive inefficiency in shoe retail. The founders identified the potential for a technological solution to an everyday problem.

Vision and Expansion

While Footprint currently focuses on children's shoes, the founders are already considering expansion into other areas. Their vision extends far beyond the current market, aiming to make all online shoe retail more sustainable and efficient.

Healthy Conflict Culture as Success Factor

A unique aspect of Footprint is the healthy conflict culture among the founders. Carolin emphasizes how important it is to welcome different opinions and engage in constructive discussions. This openness to various perspectives significantly contributes to the company's success.

Lessons for Other Founders

From her founding journey, Carolin has gained important insights she wishes she had known earlier. Networking plays a particularly central role in startup success. Connections with other founders, investors, and industry experts are often crucial for company development.

Pride in Achieved Milestones

Carolin can look back on various personal milestones within the company. These successes motivate her and the entire team to continue working on solutions for online shoe retail.

Advice for Other Female Founders

As part of Female February, Carolin shares her experiences particularly with other female founders. Her message is clear: with the right technology, a healthy conflict culture within the team, and willingness to continuously learn, even complex problems can be solved.

Footprint Technologies demonstrates how innovative technology can be not only economically successful but also make a positive environmental contribution. Carolin's story is an inspiring example of how female founders with the right vision and persistence can transform entire industries.

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